Terms of service

Welcome to Bamboura. When we say “we”, “us”, or “our”, we mean Bamboura. We operate this website to provide you with a curated shopping experience, tools, and services (the “Service”). Our store is powered by Shopify, which provides the platform that allows us to sell our products to you.

By visiting our site or buying something from us, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our website. If you do not agree to all the Terms, then you may not access the website or use any services.

1. Access and Account

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.
To use our Service, you may need to provide current, complete, and accurate information (such as your email and delivery details). You are responsible for keeping your account details and password secure. You agree not to share or sell your account to anyone else.

 

2. Our Products

We have made every effort to display the colours and images of our products accurately. However, we cannot guarantee that your computer monitor's display of any colour will be perfect.
We reserve the right to limit the sales of our products to any person or geographic region. We may also discontinue any product or change descriptions and pricing at any time without notice.

 

3. Placing an Order

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason. If we make a change to or cancel an order, we will attempt to notify you via the email or phone number you provided.
You agree that you are purchasing products for personal or household use only, and not for resale or export. Returns and exchanges are governed by our [Return Policy Link].

 

4. Pricing and Payment

Prices for our products are subject to change without notice. The price charged is the price in effect at the time the order is placed. Unless stated otherwise, prices do not include shipping, duties, or customs fees.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

 

5. Delivery (Shipping)

We are not responsible for delivery delays caused by events outside our control, such as carrier delays or customs processing. Any delivery dates provided are estimates only. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

 

6. Intellectual Property

All content on this site—including text, designs, graphics, logos, and images—is the property of Bamboura or our content suppliers and is protected by copyright and intellectual property laws.
You may use our site for personal, non-commercial use only. You must not reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

 

7. Optional Tools

We may provide you with access to third-party tools (such as social media trackers) over which we have no control. You acknowledge that we provide access to such tools “as is” without any warranties. Any use of these tools is entirely at your own risk.

 

8. Links to Other Sites

Our Service may contain links to third-party websites that are not affiliated with us. We are not responsible for the content or accuracy of these sites. Please review the third-party's policies carefully before you engage in any transaction.

 

9. Our Relationship with Shopify

Note: This section clarifies the role of our platform provider.*
Bamboura is powered by Shopify. However, any purchase you make is directly with Bamboura. By using the Service, you agree that Shopify is not responsible for any damages or losses arising from your purchase or your relationship with Bamboura. You release Shopify from any claims related to your use of our store.

 

10. Privacy Policy

Your submission of personal information through the store is governed by our [Privacy Policy Link]. Since our store is hosted on Shopify, your data is also processed by Shopify in accordance with their privacy practices.

 

11. User Feedback

If you send us specific submissions (like contest entries) or creative ideas, suggestions, or proposals (collectively, 'feedback'), you agree that we may, at any time, edit, copy, publish, and use them in any medium. We are under no obligation to keep comments in confidence, to pay compensation, or to respond to any comments.

 

12. Errors and Inaccuracies

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

 

13. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to infringe upon our intellectual property rights; (d) to harass, abuse, or discriminate; (e) to submit false or misleading information; (f) to upload viruses or malicious code; or (g) to spam, phish, or scrape data. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

 

14. Disclaimer of Warranties

Limitation of Liability**We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
The service and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied. Bamboura shall not be liable for any injury, loss, claim, or any direct, indirect, or consequential damages arising from your use of any of the service or any products procured using the service.

 

15. Changes to Terms

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates to our website. It is your responsibility to check our website periodically for changes.

 

16. Limitation of Liability

To the fullest extent permitted by law, Bamboura (including our directors, staff, affiliates, agents, contractors, suppliers, and Shopify) will not be responsible for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), or otherwise, arising from your use of the service or any products procured using the service.

 

17. Indemnification

You agree to indemnify, defend, and hold harmless Bamboura, Shopify, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms, or your violation of any law or the rights of a third party.

 

18. Severability

If any part of these Terms is determined to be unlawful, void, or unenforceable, that part shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms, and this determination shall not affect the validity and enforceability of any other remaining provisions.

 

19. Waiver and Entire Agreement

If we do not enforce a right or provision under these Terms immediately, it does not mean we are waiving that right. These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, replacing any prior agreements, communications, or proposals, whether oral or written (including any prior versions of the Terms).

 

20. Assignment

You may not assign or transfer your rights or obligations under these Terms to anyone else without our prior written consent. However, we may assign, transfer, or delegate our rights and obligations without restriction and without notice to you.

 

21. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom. You and Bamboura agree to submit to the exclusive jurisdiction of the courts located within the UK.

 

22. Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

23. Changes to Terms and Conditions

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

 

24. Contact Information

Questions about the Terms and Conditions should be sent to us via email.

Email: support@bamboura.shop 

Contact: +447962883533

Address: Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom

Bamboura Ltd.