Privacy Policy
Last updated: 16 December 2025
Bamboura operates this store and website to provide you with a curated shopping experience (the “Service”). We are powered by Shopify, which allows us to offer our products and services to you.
This Privacy Policy outlines how we collect, use, and share your personal information when you visit, make a purchase, or get in touch with us. By using our Service, you agree to the collection and use of your information as described here.
Please read this policy carefully.
Personal Information We Collect
When we say “Personal Information”, we mean information that identifies you. This does not include anonymous data. Depending on how you use our Service, we may collect:
Contact Details: Your name, billing address, delivery address, phone number, and email.
Financial Information: Payment card details (credit/debit card numbers), transaction history, and payment confirmation.
Account Information: Username, password, and preferences.
Order Information: Items you view, add to your cart, or purchase, as well as returns and exchange history.
Communication History: Information you provide when you contact our support team.
Device Information: IP address, browser type, and device details.
Usage Data: How and when you browse our store.
Where we get this information:
Directly from you (e.g., when you place an order or sign up).
Automatically (via Cookies and similar technologies when you browse).
From third parties (such as Shopify, payment processors, or marketing partners).
How We Use Your Information
We use your personal information to:
Provide the Service: Process payments, fulfill orders, arrange delivery, manage your account, and handle returns.
Improve Your Experience: Personalise your shopping journey and recommend products you might like.
Marketing & Advertising: Send you promotional emails or show you relevant ads based on your browsing history (you can opt-out at any time).
Security: Detect fraud and keep our platform secure.
Customer Support: Respond to your enquiries and solve issues.
Legal Compliance: Comply with applicable laws and regulations.‘
Sharing Your Information
We may share your personal information with trusted third parties to help us run our business:
Service Providers: Such as Shopify (our platform host), payment processors, and delivery companies.
Marketing Partners: To show you relevant ads. We may share data about your activity on our site to tailor advertising to you.
Legal Obligations: If required by law, a court order, or to protect our rights.
Business Transfers: If our business is merged or sold.
Our Relationship with Shopify Our store is hosted on Shopify. Your data is transferred to and processed by Shopify to provide the Service. For more details, please view the Shopify Consumer Privacy Policy.
Your Rights
Depending on where you live (especially if you are in the UK or EEA), you have certain rights regarding your data:
Access: Request a copy of the personal information we hold about you.
Deletion: Request that we delete your personal information.
Correction: Ask us to update incorrect information.
Portability: Request to transfer your data to another service.
Opt-out: You can opt-out of targeted advertising or marketing emails at any time by clicking "unsubscribe" in our emails.
If you wish to exercise any of these rights, please contact us using the details below.
Security and Retention
We take reasonable steps to protect your data, but please remember that no method of transmission over the Internet is 100% secure. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
International Transfer
Please note that your information may be transferred to and processed in countries outside of your own, including Canada and the United States. Where we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the revised policy here and update the "Last updated" date.
How to Contact Us
If you have any questions about our privacy practices, or if you would like to exercise your rights, please get in touch with us.
Email: support@bamboura.shop
Contact: +447962883533
Post: Bamboura Bridge Street Kington Herefordshire HR5 3DJ United Kingdom
For the purposes of applicable data protection laws, we are the Data Controller of your personal information.